Bamboo is one of the fastest growing plants in the world, growing up to 3 feet per day while absorbing massive amounts of carbon during its growth! Bamboo reaches harvest maturity in just three years, and unlike trees, bamboo does not need to be replanted after it is harvested as the bamboo will continue to grow.

Large, traditional toilet paper companies source their softest toilet paper from old-growth forests. These forests are essential for preserving ancient eco-systems and storing enormous amounts of carbon. Switching to bamboo keeps these forests in-tact!  

Once you place your first order, we'll send an "account activation" email your way. This email allows you to create an account in our system so you can manage your subscriptions with ease. If you missed this email, check your inbox and/or spam folder as it may have been routed there. Once you've activated your account, you can login (here) and make any changes you'd like! This includes updating your shipping intervals, shipping address or billing information. 

We'll always send an upcoming order email 3 days before we ship your next order. You’re free to delay orders, or cancel your subscription at any time, right from your account page. We're also always here to help, at hello@cloudpaper.co! 

Our packaging is entirely plastic-free and made up of recycled materials. Our packaging is also entirely recyclable and/or compostable. If you have questions on how to discard the box of wrappers, please don't hesitate to contact us athello@cloudpaper.co!