Tree-free Toilet Paper

Cloud Paper is septic friendly. Our bamboo paper degrades just as quickly as leading TP brands. Every septic system is a little different, though. We encourage you to use what you think is best for your system (and hopefully best for the planet, too!)

Our rolls are 350 sheets per roll and 3-ply.

Bamboo is one of the fastest growing plants in the world, growing up to 3 feet per day while absorbing massive amounts of carbon during its growth. Bamboo reaches harvest maturity in just three years and, unlike trees, bamboo does not need to be replanted after it is harvested as the bamboo will continue to grow. Bamboo toilet paper generates at least 30% less greenhouse gas emissions compared to tree-based toilet paper.

Cloud Paper is based in Seattle -- where we pack and ship our orders from. Our packaging is made with recycled materials, is 100% plastic-free, and made locally in the PNW. All-in, about a dozen local businesses help with what goes into the final CP box that's delivered.

Our bamboo is grown in local family-operated farms in Asia (where most bamboo is grown!) and we have sustainability-focused (FSC-certified) manufacturing partners who create the paper itself in China. We then 2x offset any carbon emissions generated during the transportation of our product from our manufacturing partners to your doorstep.

Our subscriptions are risk-free, so you can cancel at any time before your upcoming order is placed without being charged. We’ll always send a reminder email 3 days before an upcoming order is scheduled!

Our rolls are made with a TCF method, which means they are 100% chlorine-free bleached. They are also BPA free, and don't have any added scents, dyes, or pesticides!

You can make changes like updating your shipping address, updating billing information, or managing your deliveries  by signing into your account here: cloudpaper.co/account/login or using the My Account link in the top right corner of your screen. If you’re having trouble logging we are here anytime and happy to help at hello@cloudpaper.co

Step 1: Login to your Cloud Paper Account, located on the top right of our website

Step 2: Click on “Manage Subscriptions”

Step 3: Click on “Edit” for the subscription you would like to update

Step 4: Adjust the order date to when you would like your order to ship, or update your delivery schedule. Please note that if you change your delivery schedule, your date will be automatically pushed out. We recommend saving the “order date” last to make sure your order gets delivered exactly when you need it to!

Please note - if you have a subscription but you can’t login to your account, please reach out to hello@cloudpaper.co and we will help you!

We will send a renewal reminder email 3 days prior to your next order date, and it’s easy to cancel, skip, or delay your order during that time in your account management page! Once an order has processed, it is sent directly to our warehouse for shipping, and it is more difficult to cancel an order. If this happens, please reach out to hello@cloudpaper.co and we will try our best to help you!

Please reach out to hello@cloudpaper.co, and we will be happy to look into it!

You can check your order date and make any changes to your subscription at cloudpaper.co/account/login

We do not currently offer samples, but you are able to place a one-time order of our 24-pack on our product page!

Step 1: Login to your Cloud Paper Account, located on the top right of our website

Step 2: Click on “Manage Subscriptions”

Step 3: Click on “Edit” for the subscription you would like to cancel

Step 4: Click on “Cancel” on the bottom of the screen

After you select your cancellation reason, you will receive a confirmation email that your subscription has been cancelled. Orders that have been processed before your subscription cancellation will still be delivered!

Please note - if you have a subscription but you can’t login to your account, please reach out to hello@cloudpaper.co and we will help you!

We currently only ship to the contiguous United States, but we are working hard towards a tree-free world and hope to ship internationally soon!

You can expect your box to arrive 2-7 business days after you place your order! We ship every Monday-Friday, so orders placed over the weekend may have a day or two of delay.

Currently we do not take returns. We request that you donate your rolls to any person or organization in need!

At this time we use FedEx Ground for our shipments, and do not deliver to P.O. Boxes. We hope to expand our distribution as we grow!