FAQ

Is Cloud Paper safe for septic systems?
Cloud Paper is septic friendly. Our bamboo paper degrades just as quickly as leading TP brands. Every septic system is a little different, though. We encourage you to use what you think is best for your system (and hopefully best for the planet, too!)

How many sheets per roll?
Our rolls are 350 sheets per roll and 3-ply.

How can I manage my subscription?
You can make changes like updating your shipping address or skipping an upcoming order by signing into your account here: cloudpaper.co/account/login or using the My Account link in the top right corner of your screen. If you’re having trouble logging we are here anytime and happy to help at hello@cloudpaper.co

What if I need to adjust my delivery schedule or skip a delivery?
It’s easy to adjust your delivery schedule and make changes to upcoming deliveries! You can make changes anytime by logging into your account at: cloudpaper.co/account/login
You can also email us anytime with your desired changes at hello@cloudpaper.co

Why is bamboo better?
Bamboo is one of the fastest growing plants in the world, growing up to 3 feet per day while absorbing massive amounts of carbon during its growth. Bamboo reaches harvest maturity in just three years and, unlike trees, bamboo does not need to be replanted after it is harvested as the bamboo will continue to grow. Bamboo toilet paper generates at least 30% less greenhouse gas emissions compared to tree-based toilet paper.

 

Still have a question?

hello@cloudpaper.co